#### The customer

[Stratasys](https://www.stratasys.com) (NASDAQ: SSYS) is a world-class provider of 3D printing systems, materials, software, and licenses. The company serves companies in various industries, including healthcare, retail, aerospace, dental, and automotive.

Stratasys was using Salesforce’s Customer Portal, a website on Experience Cloud that gives customers access to the company’s products and provides online support. The portal included an e-commerce functionality that was based on the Salesforce B2B Commerce Cloud module. Stratasys was seeking support in finalizing the portal’s implementation so that the website would provide a better user experience.

![]()

#### Making the Portal Simple and Efficient from a UX Standpoint

Brimit allocated a team of two engineers and a QA skilled in Experience Cloud to improve the portal’s general performance and re-implement several components. In collaboration with the team at Stratasys, our specialists made the following changes:

- Modified the checkout page to allow customers to fill in forms faster, depending on the category of the goods selected
- Set up a new guest store model based on B2B commerce documentation to provide relevant information for different guest users
- Activated a dynamic analytics component to display statistics on the usage of printers and materials for a selected time period
- Deployed site translation and mapping to display content in eight languages
- Developed custom components that recognize a user’s region and display location-specific content based on the information received

The Customer Portal now works faster, displays more specific content for customers from different regions, and requires less administrative support.

[Previous Case](https://www.brimit.com/work/building-a-sales-web-portal-for-a-leading-manufacturer-of-3d-printers)

[Next Case](https://www.brimit.com/work/digitizing-a-sales-process-for-a-clinical-equipment-provider)

###### Technology Highlights

Salesforce Experience Cloud

Salesforce B2B Commerce, Apex, Flow

Lightning Web Components

Metadata API, REST API
[!\[Salesforce logo white 1\](https://www.brimit.com/-/jssmedia/project/brimit/home-page-and-global-images/related-to-salesforce/salesforce-logo-white-1.png?h=126&iar=0&w=180&hash=ED059A88072F7070D48027AC9623E0A3)
See what types of next-gen portals we create with Experience Cloud](https://www.brimit.com/technologies/salesforce-experience-cloud)

[Sales and marketing automation
#### Integrating a Lead Scoring App with Salesforce and Building an AppExchange Package
!\[\](https://www.brimit.com/-/jssmedia/project/brimit/story---altum/altum-logo.png?h=56&iar=0&w=300&hash=16194AB5B8A710A223832CEB17CD35F5)](https://www.brimit.com)

[Sales and marketing automation
#### Integrating Salesforce with a Retail Platform Increases Store Sales](https://www.brimit.com)

![](https://bat.bing.net/action/0?ti=187017043&tm=gtm002&Ver=2&mid=aaa6f990-c37c-4609-9473-7701a618555d&bo=2&gtm_tag_source=1&pi=0&lg=en-US&sw=800&sh=600&sc=24&nwd=1&tl=Re-implementing%20Salesforce%20Customer%20Portal%20for%20Stratasys&p=https%3A%2F%2Fwww.brimit.com%2Fwork%2Fre-implementing-salesforce-customer-portal-for-a-global-leader-in-3d-printing-services&r=&lt=259&evt=pageLoad&sv=2&asc=D&cdb=AQAY&rn=420823)