###### Why it matters

## The gap between your production floor and your commercial operations is costing you

Manufacturers face pressure from every direction—tighter margins, more demanding distributors, growing service volumes, and equipment generating data that never reaches the people who need it. The companies pulling ahead are the ones closing the gap between what happens on the factory floor and how they sell, service, and scale.

##### Blind spots on the production floor

Equipment status, output data, and operational metrics locked inside disconnected systems—invisible to the people making decisions.

##### Commercial operations that don't scale

Orders, distributor relationships, partner contracts, and service workflows managed through email and spreadsheets—slow, error-prone, hard to scale.

##### Data too scattered to build on

Data scattered across systems, no foundation for analytics, and AI initiatives that stall before delivering value.

###### IT-OT Integration

## Connect your factory floor to the rest of your business

Most manufacturers generate more operational data than they can use. Part of it is locked inside PLCs, MES systems, and sensors that never talk to your ERP, BI tools, or management dashboards. Brimit connects your operational technology to your IT environment through a phased, low-risk approach. Start with one connection, prove the value, then scale.

#### What we deliver

- OT/IT connectivity: sensors, PLCs, MES to cloud and enterprise systems
- Unified Namespace (UNS) architecture: standardized data layer that scales without rebuilding integrations
- Operator panels: simple interfaces that capture critical data at the source
- Real-time data flow: no manual handoffs, no reporting delays
- Foundation for analytics, AI, and predictive maintenance

[See how we approach IT-OT integration](https://www.brimit.com/services/it-ot-convergence)

###### Data and AI

## Turn your data into a competitive advantage

Data sitting in disconnected systems has no value. Brimit builds the foundation, analytics layer, and AI capabilities manufacturers need to make faster decisions—and automate work that shouldn't require human effort.

#### Three ways we work with your data

**Data foundation**

Master data management, system integration, and data cleansing to eliminate silos and establish a single source of truth across your business systems.

**Analytics and BI**

Production dashboards, operational reporting, and BI modernization for real-time visibility into what's happening across your facilities and operations.

**AI and automation**

Computer vision for quality control, predictive analytics for demand and maintenance, natural language queries, and document automation. AI is applied where it delivers measurable results.

[Explore our data and AI solutions](https://www.brimit.com/services/data-and-analytics-enablement)

###### Commercial App Hub

## Purpose-built applications for your commercial and service operations

Manufacturers increasingly need the same digital capabilities that technology companies take for granted—self-service portals for distributors, structured order management, partner contract visibility, and service operations with full audit trails. The Commercial App Hub is Brimit's approach to building these capabilities as a connected ecosystem. Each module solves a specific problem and stands alone—but they're designed to work together.

#### Commercial App Hub components

**Commercial operations**

**Order management.**
Centralize the complete order-to-shipment workflow. Stock checked before commitments are made, warehouse coordinated, pricing kept current across all channels.

**Distributor portal.**
Give distributors real-time access to orders, repairs, pricing, and product information—without involving your team for routine requests.

**Channel and partner management**. Manage the complete contract lifecycle with channel partners—from agreement through delivery verification to payment—with full audit trail and automated adjustments.

**Service operations**

**After-sales management.**
Manage the full repair lifecycle with multi-stage workflow tracking, competency-based technician assignment, and distributor visibility. AI generates professional repair reports automatically.

**Technician portal.**
A focused repair interface for the workshop—work queue, device history, repair recording, stage routing, and AI-powered documentation search.

###### OUR CUSTOMERS

## See how manufacturers put this into practice

[Application innovation
#### Innovating Sales, Service, and Marketing Operations for a Manufacturer of Thermal Optics
!\[Innovating Sales, Service, and Marketing Operations for a Manufacturer of Thermal Optics\](https://www.brimit.com/-/jssmedia/project/brimit/story---yukon/yukon_logo-removebg-preview.png?h=64&iar=0&w=180&hash=7F717C4057A432EC0656C268485935AE)
!\[Innovating Sales, Service, and Marketing Operations for a Manufacturer of Thermal Optics\](https://www.brimit.com/-/jssmedia/project/brimit/story---yukon/yukon-new-preview.png?h=394&iar=0&w=700&hash=7CBBCFA28F8F72B9A44826422ACD5A3A "Source: yukongroup.eu")](https://www.brimit.com)

[Data and AI
#### An AI Framework for Blueprint Intelligence: From Manual Review to Real-Time Optimization
!\[\](https://www.brimit.com/-/jssmedia/project/brimit/story---an-ai-framework-for-blueprint-intelligence-from-manual-review-to-real-time-optimization/an-ai-framework-for-blueprint-intelligence-from-manual-review-to-real-time-optimization---preview.png?h=467&iar=0&w=700&hash=3A277828462A259CDD57D82EA3EA0343)](https://www.brimit.com)

[DXP
#### Building a Sales Web Portal for a Leading Manufacturer of 3d Printers
!\[stratasys logo\](https://www.brimit.com/-/jssmedia/project/brimit/story---stratasys/stratasys-logo.png?h=49&iar=0&w=180&hash=EBDC24C78F0AF02102169970F7E2F7A6 "stratasys logo")
!\[Building a Sales Web Portal for a Leading Manufacturer of 3D Printers - Case Study Sitecore Brimit\](https://www.brimit.com/-/jssmedia/project/brimit/story---stratasys/building-a-sales-web-portal-for-a-leading-manufacturer-of-3d-printers---case-study-sitecore-brimit.jpg?h=403&iar=0&w=605&hash=F85E7C879ED0E13E84C6E294F0492D9A)](https://www.brimit.com)

[DXP
#### Migrating to a New Technology Stack for Improved Performance and Simplified Workflows
!\[stratasys logo\](https://www.brimit.com/-/jssmedia/project/brimit/story---stratasys/stratasys-logo.png?h=49&iar=0&w=180&hash=EBDC24C78F0AF02102169970F7E2F7A6 "stratasys logo")
!\[Migrating to a New Technology Stack for Improved Performance and Simplified Workflows  Case Study Si\](https://www.brimit.com/-/jssmedia/project/brimit/story---stratasys/migrating-to-a-new-technology-stack-for-improved-performance-and-simplified-workflows--case-study-si.jpg?h=426&iar=0&w=615&hash=D0581E495E0A24EF155A2E61AAF94E8C)](https://www.brimit.com)

[More customer stories by platform](https://www.brimit.com/work)

## Consult an expert

![Alex Van Unnik](https://www.brimit.com/-/jssmedia/feature/blogs/authors/alex-van-unnik.jpg?h=800&iar=0&w=760&hash=6EE17580348DB5FFA0726693FB5AB517)

Alex Van Unnik

Advisor Manufacturing

[Send an email](mailto:engage@brimit.com)

or feel free to call at [+31 6 431 65 633](tel:+31643165633)

## Ready to close the gap between your production floor and commercial operations?

#### Tell us about your situation and we'll show you where to start.

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