Hospitality and Tourism

AI-Driven Digital Experience for Hospitality and Tourism

Turn every digital touchpoint into a conversion opportunity with a single platform for booking, personalization, and guest engagement, delivered by Brmit.

A single-platform, comprehensive guest experience

Guests today expect more than just a booking. They want to reserve experiences, upgrade their stay with personalized offers, and get answers instantly—all in their language and all within a seamless digital journey.

Brimit helps hotels and tourism organizations bring every service into a single, connected platform designed to convert interest into bookings and bookings into loyalty.

We help you craft seamless guest experience, but we don’t stop there

We build digital experience platforms (DXPs) that empower travel and hospitality organizations to deliver personalized guest journeys across web, mobile, and messaging. Everything works together—content, CRM, bookings, loyalty, and AI-powered support—without creating complexity behind the scenes.

You get a powerful digital front door that drives more direct bookings and builds stronger guest relationships.

Get Your Free Prototype—Built on Your Chosen Platform in Just 1 Week

What your digital experience platform will offer

Think of a connected, intelligent, and scalable solution designed for hospitality from the ground up.

Smart content and personalization

  • A unified DXP built for hospitality. We use headless composable DXPs, such as Optimizely, Contentful, Sitecore XM Cloud, Uniform, and more to deliver modular, multilingual, and personalized content that adapts to your brand and business model.
  • Centralized multilingual content management. A headless, composable DXP makes it easy to create, translate, and organize content across languages, regions, and brands. Wherever your guests are, Brimit helps you stay consistent, go local, and launch faster.
  • Personalization at scale. We help deliver dynamic, AI-powered offers based on behavior, location, and context. Guests see what matters to them, like special rates, relevant services, and packages, in their language and on any device.

Guest journeys that just work

  • Seamless booking. We connect your platform with the tools you already rely on—booking engines, CRM systems, loyalty platforms, and payment providers—to support the customer journey, from discovery to upsell to reengagement. No silos, duplicated data, or workaround spreadsheets.
  • Search that converts. Brimit enables enterprise-grade search integrations to help your customers find exactly what they need. We support Algolia and Sitecore Search for fast, intuitive, faceted search experiences that improve discoverability and increase conversions.
  • AI assistants that understand travel. Brimit builds multilingual AI agents to handle chat-based bookings, service requests, itinerary changes, and common FAQs. We create assistants that speak your brand voice and reduce support volume by handling real conversations on site, via an app, or over messaging.

Scalable, global-ready infrastructure

  • Global-ready infrastructure. We deploy using Azure, Vercel, and top-tier CDNs to provide fast, reliable performance worldwide. Serverless front ends and scalable back ends ensure you're ready for any tasks.
  • Reliable compliance and localized hosting. From GDPR to data residency, we help you stay compliant across regions with flexible hosting strategies tailored to your guests’ locations.

Results you can expect

For years, Brimit has helped hospitality brands launch faster, operate smarter, and engage guests more effectively.

Consistent brand presence in every location

We help keep your brand consistent across dozens of markets and languages. For you, that means fewer errors, smoother updates, and content that feels local, without adding extra work or complexity.

Faster launches with faster market entry

Whether you're opening a new hotel or launching a seasonal campaign, we help you go live up to 2x faster, without delays, rework, or bottlenecks.

Streamlined operations for sustained growth

We streamline data preparation and deployment by up to 70% so your team can spend less time on manual tasks and more time driving growth, guest engagement, and innovation.

A faster website for higher conversions

We ensure your website becomes fully interactive in 1–2 seconds, even on mobile, reducing bounce rates and increasing completed bookings with a faster, smoother guest experience.

Smarter infrastructure and reduced spending

With serverless architecture and performance optimization, we help reduce your digital platform’s cloud costs by up to 30%, making your expenses more predictable.

Conversational AI and personalization

From AI-powered chat for bookings to personalized offers and search, we’ve helped hotels deliver relevant, responsive guest experiences that reduce support load and boost satisfaction.

Consult an expert

Alexei Vershalovich
Alexey Vershalovich
Solution Architect
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