﻿#### What Is Salesforce?

[Salesforce](https://www.salesforce.com) is an integrated software as a service (SaaS) for sales, customer service, marketing, and commerce. Salesforce offers businesses and organizations all the resources and insights required to create meaningful relationships with their customers and partners. The company’s products can assist various departments—from sales, marketing, and customer service to supplier management, e-commerce, HR, and more.
Salesforce’s key products are [Commerce Cloud](https://www.brimit.com/glossary/salesforce-commerce-cloud), [CPQ](https://www.brimit.com/glossary/salesforce-cpq), [Experience Cloud](https://www.brimit.com/glossary/salesforce-experience-cloud), [Field Service](https://www.brimit.com/glossary/salesforce-field-service), [Marketing Cloud](https://www.brimit.com/glossary/salesforce-marketing-cloud), [MuleSoft](https://www.brimit.com/glossary/mulesoft), [OmniStudio](https://www.brimit.com/glossary/salesforce-omnistudio), [Sales Cloud](https://www.brimit.com/glossary/salesforce-sales-cloud), [Service Cloud](https://www.brimit.com/glossary/salesforce-service-cloud), among others.

##### Why is Salesforce so popular?

In short, Salesforce is popular because it has almost everything a business needs for sales, marketing, customer service, e-commerce, etc.—all in one platform. Salesforce’s products are available in the cloud, have an intuitive user interface, and are mobile-friendly. For more than a decade, Salesforce has been acquiring software companies that were leaders in their respective categories. These companies are now part of Salesforce’s integrated platform. Some of them include Demandware (now Commerce Cloud), ExactTarget (now Marketing Cloud), Pardot, MuleSoft, and many others.

It’s also important to note that you can start using Salesforce within minutes; the onboarding process is easy, and the training materials are top-notch.

[Back](https://www.brimit.com/glossary)
ACDEFHIMOPSTV

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[Algolia AI Search](https://www.brimit.com/glossary/algolia-ai-search)
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[Cloud AI](https://www.brimit.com/glossary/cloud-ai)[Communication Site](https://www.brimit.com/glossary/communication-site)[Content Management System](https://www.brimit.com/glossary/content-management-system)[Content Personalization](https://www.brimit.com/glossary/content-personalization)
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[Digital Asset Management](https://www.brimit.com/glossary/digital-asset-management)[Digital Experience Platform](https://www.brimit.com/glossary/digital-experience-platform)[Digital Platform](https://www.brimit.com/glossary/digital-platform)[Digital Strategy](https://www.brimit.com/glossary/digital-strategy)[Digital Workplace](https://www.brimit.com/glossary/digital-workplace)
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[Extranet](https://www.brimit.com/glossary/extranet)
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[Force.com](https://www.brimit.com/glossary/force-com)
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[Headless CMS](https://www.brimit.com/glossary/headless-cms)
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[Internet of Things (IoT)](https://www.brimit.com/glossary/internet-of-things)[Intranet](https://www.brimit.com/glossary/intranet)
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[Marketing Automation](https://www.brimit.com/glossary/marketing-automation)[Marketing Cloud Account Engagement](https://www.brimit.com/glossary/marketing-cloud-account-engagement)[Microsoft 365 for Business](https://www.brimit.com/glossary/microsoft-365-for-business)[Microsoft Azure](https://www.brimit.com/glossary/microsoft-azure)[Microsoft Copilot](https://www.brimit.com/glossary/microsoft-copilot)[Microsoft Document Management](https://www.brimit.com/glossary/microsoft-document-management)[Microsoft Dynamics 365](https://www.brimit.com/glossary/microsoft-dynamics-365)[Microsoft Power Apps](https://www.brimit.com/glossary/microsoft-power-apps)[Microsoft Power Automate](https://www.brimit.com/glossary/microsoft-power-automate)[Microsoft Power BI](https://www.brimit.com/glossary/microsoft-power-bi)[Microsoft Power Platform](https://www.brimit.com/glossary/microsoft-power-platform)[Microsoft Teams for Business](https://www.brimit.com/glossary/microsoft-teams-for-business)[MuleSoft](https://www.brimit.com/glossary/mulesoft)
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[Office 365](https://www.brimit.com/glossary/office-365)[Omnichannel Customer Experience](https://www.brimit.com/glossary/omnichannel-customer-experience)[Omnichannel Marketing](https://www.brimit.com/glossary/omnichannel-marketing)
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[Pardot](https://www.brimit.com/glossary/pardot)
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[Salesforce](https://www.brimit.com/glossary/salesforce)[Salesforce AppExchange](https://www.brimit.com/glossary/salesforce-appexchange)[Salesforce Commerce Cloud](https://www.brimit.com/glossary/salesforce-commerce-cloud)[Salesforce CPQ](https://www.brimit.com/glossary/salesforce-cpq)[Salesforce Data Cloud](https://www.brimit.com/glossary/salesforce-data-cloud)[Salesforce Digital Engagement](https://www.brimit.com/glossary/salesforce-digital-engagement)[Salesforce Einstein](https://www.brimit.com/glossary/salesforce-einstein)[Salesforce Experience Cloud](https://www.brimit.com/glossary/salesforce-experience-cloud)[Salesforce Field Service](https://www.brimit.com/glossary/salesforce-field-service)[Salesforce Health Cloud](https://www.brimit.com/glossary/salesforce-health-cloud)[Salesforce Lightning](https://www.brimit.com/glossary/salesforce-lightning)[Salesforce Marketing Cloud](https://www.brimit.com/glossary/salesforce-marketing-cloud)[Salesforce Nonprofit Cloud](https://www.brimit.com/glossary/salesforce-nonprofit-cloud)[Salesforce OmniStudio](https://www.brimit.com/glossary/salesforce-omnistudio)[Salesforce Sales Cloud](https://www.brimit.com/glossary/salesforce-sales-cloud)[Salesforce Sales Dialer](https://www.brimit.com/glossary/salesforce-sales-dialer)[Salesforce Service Cloud](https://www.brimit.com/glossary/salesforce-service-cloud)[Salesforce Service Cloud Voice](https://www.brimit.com/glossary/salesforce-service-cloud-voice)[Sharepoint Document Management](https://www.brimit.com/glossary/sharepoint-document-management)[Sitecore CMS](https://www.brimit.com/glossary/sitecore-cms)[Sitecore Content Hub](https://www.brimit.com/glossary/sitecore-content-hub)[Sitecore Cortex](https://www.brimit.com/glossary/sitecore-cortex)[Sitecore Customer Data Platform](https://www.brimit.com/glossary/sitecore-customer-data-platform)[Sitecore Discover](https://www.brimit.com/glossary/sitecore-discover)[Sitecore Experience Analytics](https://www.brimit.com/glossary/sitecore-experience-analytics)[Sitecore Experience Commerce](https://www.brimit.com/glossary/sitecore-experience-commerce)[Sitecore Experience Editor](https://www.brimit.com/glossary/sitecore-experience-editor)[Sitecore Experience Manager](https://www.brimit.com/glossary/sitecore-experience-manager)[Sitecore Experience Platform](https://www.brimit.com/glossary/sitecore-experience-platform)[Sitecore Horizon](https://www.brimit.com/glossary/sitecore-horizon)[Sitecore Managed Cloud](https://www.brimit.com/glossary/sitecore-managed-cloud)[Sitecore Marketing Automation](https://www.brimit.com/glossary/sitecore-marketing-automation)[Sitecore OrderCloud](https://www.brimit.com/glossary/sitecore-ordercloud)[Sitecore Personalization](https://www.brimit.com/glossary/sitecore-personalization)[Sitecore Personalize](https://www.brimit.com/glossary/sitecore-personalize)[Sitecore Send](https://www.brimit.com/glossary/sitecore-send)[Sitecore XM Cloud](https://www.brimit.com/glossary/sitecore-xm-cloud)[Solr](https://www.brimit.com/glossary/solr)
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[Tableau](https://www.brimit.com/glossary/tableau)[Tableau CRM](https://www.brimit.com/glossary/tableau-crm)
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[Vercel](https://www.brimit.com/glossary/vercel)

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##### DevOps Tools for Use with Salesforce in 2024
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