#### What Is a Digital Platform?

A digital platform is a place where the exchange of all types of information, services, and products occurs. The term has many definitions and can refer to business software, IT infrastructure, software development, and other areas. Implementing a digital platform is an essential step for any company undergoing a digital transformation.

##### What are the most common types of digital platforms in business software?

Common types of digital platforms include digital workplaces, customer experience platforms, sales and marketing automation platforms, customer support management platforms, and e-commerce platforms. 

##### What are some examples of digital platforms?

[Microsoft 365](https://www.microsoft.com/en-us/microsoft-365) is an example of a digital workplace. It has everything a person needs to be at their best in a modern workplace. Key functionalities such as HR applications, core business applications, enterprise social media, email, virtual meetings, and instant messaging provide a clear boost in employee efficiency and productivity.

[Sitecore](https://www.sitecore.com) is designed to allow businesses to provide customers with a consistent user experience across all channels. With real-time personalization, marketing automation, AI, and analytics, there is no risk of losing customer interest as they move from one digital platform to the next.

[Salesforce](https://www.salesforce.com) is an integrated platform for sales, marketing, commerce, and customer service. Salesforce offers businesses and organizations all the resources and insights required to create meaningful relationships with their customers and partners. The company’s products can assist various departments, from sales to marketing, customer service, supplier management, e-commerce, HR, and more.

[Back](https://www.brimit.com/glossary)
ACDEFHIMOPSTV

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[Algolia AI Search](https://www.brimit.com/glossary/algolia-ai-search)
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[Cloud AI](https://www.brimit.com/glossary/cloud-ai)[Communication Site](https://www.brimit.com/glossary/communication-site)[Content Management System](https://www.brimit.com/glossary/content-management-system)[Content Personalization](https://www.brimit.com/glossary/content-personalization)
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[Digital Asset Management](https://www.brimit.com/glossary/digital-asset-management)[Digital Experience Platform](https://www.brimit.com/glossary/digital-experience-platform)[Digital Platform](https://www.brimit.com/glossary/digital-platform)[Digital Strategy](https://www.brimit.com/glossary/digital-strategy)[Digital Workplace](https://www.brimit.com/glossary/digital-workplace)
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[Extranet](https://www.brimit.com/glossary/extranet)
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[Force.com](https://www.brimit.com/glossary/force-com)
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[Headless CMS](https://www.brimit.com/glossary/headless-cms)
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[Internet of Things (IoT)](https://www.brimit.com/glossary/internet-of-things)[Intranet](https://www.brimit.com/glossary/intranet)
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[Marketing Automation](https://www.brimit.com/glossary/marketing-automation)[Marketing Cloud Account Engagement](https://www.brimit.com/glossary/marketing-cloud-account-engagement)[Microsoft 365 for Business](https://www.brimit.com/glossary/microsoft-365-for-business)[Microsoft Azure](https://www.brimit.com/glossary/microsoft-azure)[Microsoft Copilot](https://www.brimit.com/glossary/microsoft-copilot)[Microsoft Document Management](https://www.brimit.com/glossary/microsoft-document-management)[Microsoft Dynamics 365](https://www.brimit.com/glossary/microsoft-dynamics-365)[Microsoft Power Apps](https://www.brimit.com/glossary/microsoft-power-apps)[Microsoft Power Automate](https://www.brimit.com/glossary/microsoft-power-automate)[Microsoft Power BI](https://www.brimit.com/glossary/microsoft-power-bi)[Microsoft Power Platform](https://www.brimit.com/glossary/microsoft-power-platform)[Microsoft Teams for Business](https://www.brimit.com/glossary/microsoft-teams-for-business)[MuleSoft](https://www.brimit.com/glossary/mulesoft)
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[Office 365](https://www.brimit.com/glossary/office-365)[Omnichannel Customer Experience](https://www.brimit.com/glossary/omnichannel-customer-experience)[Omnichannel Marketing](https://www.brimit.com/glossary/omnichannel-marketing)
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[Pardot](https://www.brimit.com/glossary/pardot)
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[Salesforce](https://www.brimit.com/glossary/salesforce)[Salesforce AppExchange](https://www.brimit.com/glossary/salesforce-appexchange)[Salesforce Commerce Cloud](https://www.brimit.com/glossary/salesforce-commerce-cloud)[Salesforce CPQ](https://www.brimit.com/glossary/salesforce-cpq)[Salesforce Data Cloud](https://www.brimit.com/glossary/salesforce-data-cloud)[Salesforce Digital Engagement](https://www.brimit.com/glossary/salesforce-digital-engagement)[Salesforce Einstein](https://www.brimit.com/glossary/salesforce-einstein)[Salesforce Experience Cloud](https://www.brimit.com/glossary/salesforce-experience-cloud)[Salesforce Field Service](https://www.brimit.com/glossary/salesforce-field-service)[Salesforce Health Cloud](https://www.brimit.com/glossary/salesforce-health-cloud)[Salesforce Lightning](https://www.brimit.com/glossary/salesforce-lightning)[Salesforce Marketing Cloud](https://www.brimit.com/glossary/salesforce-marketing-cloud)[Salesforce Nonprofit Cloud](https://www.brimit.com/glossary/salesforce-nonprofit-cloud)[Salesforce OmniStudio](https://www.brimit.com/glossary/salesforce-omnistudio)[Salesforce Sales Cloud](https://www.brimit.com/glossary/salesforce-sales-cloud)[Salesforce Sales Dialer](https://www.brimit.com/glossary/salesforce-sales-dialer)[Salesforce Service Cloud](https://www.brimit.com/glossary/salesforce-service-cloud)[Salesforce Service Cloud Voice](https://www.brimit.com/glossary/salesforce-service-cloud-voice)[Sharepoint Document Management](https://www.brimit.com/glossary/sharepoint-document-management)[Sitecore CMS](https://www.brimit.com/glossary/sitecore-cms)[Sitecore Content Hub](https://www.brimit.com/glossary/sitecore-content-hub)[Sitecore Cortex](https://www.brimit.com/glossary/sitecore-cortex)[Sitecore Customer Data Platform](https://www.brimit.com/glossary/sitecore-customer-data-platform)[Sitecore Discover](https://www.brimit.com/glossary/sitecore-discover)[Sitecore Experience Analytics](https://www.brimit.com/glossary/sitecore-experience-analytics)[Sitecore Experience Commerce](https://www.brimit.com/glossary/sitecore-experience-commerce)[Sitecore Experience Editor](https://www.brimit.com/glossary/sitecore-experience-editor)[Sitecore Experience Manager](https://www.brimit.com/glossary/sitecore-experience-manager)[Sitecore Experience Platform](https://www.brimit.com/glossary/sitecore-experience-platform)[Sitecore Horizon](https://www.brimit.com/glossary/sitecore-horizon)[Sitecore Managed Cloud](https://www.brimit.com/glossary/sitecore-managed-cloud)[Sitecore Marketing Automation](https://www.brimit.com/glossary/sitecore-marketing-automation)[Sitecore OrderCloud](https://www.brimit.com/glossary/sitecore-ordercloud)[Sitecore Personalization](https://www.brimit.com/glossary/sitecore-personalization)[Sitecore Personalize](https://www.brimit.com/glossary/sitecore-personalize)[Sitecore Send](https://www.brimit.com/glossary/sitecore-send)[Sitecore XM Cloud](https://www.brimit.com/glossary/sitecore-xm-cloud)[Solr](https://www.brimit.com/glossary/solr)
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[Tableau](https://www.brimit.com/glossary/tableau)[Tableau CRM](https://www.brimit.com/glossary/tableau-crm)
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[Vercel](https://www.brimit.com/glossary/vercel)

#### Articles related to digital platforms
[All articles](https://www.brimit.com/blog)

[!\[From Manual Rules to Autonomous Personalization: How AI Is Redefining Digital Experience\](https://www.brimit.com/-/jssmedia/project/brimit/blog/2026/preview---from-manual-rules-to-autonomous-personalization-how-ai-is-redefining-digital-experience.png)
##### From Manual Rules to Autonomous Personalization: How AI Is Redefining Digital Experience
Manual personalization rules don't scale. See how leading DXPs are enabling autonomous UX—and what business results companies are seeing in retail, B2B, and beyond.](https://www.brimit.com/blog/from-manual-rules-to-autonomous-personalization-how-ai-is-redefining-digital-experience)

[!\[From Pilot to Performance: Measuring and Executing Your AI Search Rollout\](https://www.brimit.com/-/jssmedia/project/brimit/blog/2026/preview---the-ai-search-and-recommendation---measuring-and-executing-your-ai-search.png)
##### From Pilot to Performance: Measuring and Executing Your AI Search Rollout
You've prepared your data and chosen your stack. Now comes the harder part: knowing if it's working. This guide covers the metrics that matter by team, and the step-by-step approach to moving from pilot to production.](https://www.brimit.com/blog/from-pilot-to-performance-measuring-what-your-ai-search-actually-delivers)

[!\[The AI Search and Recommendation Rollout Guide for DXP and E-Commerce\](https://www.brimit.com/-/jssmedia/project/brimit/blog/2026/preview---the-ai-search-and-recommendation-rollout-guide-for-dxp-and-e-commerce.png)
##### The AI Search and Recommendation Rollout Guide for DXP and E-Commerce
AI search goes far beyond keywords. Discover how semantic search, LLMs, and recommendations work—and what to prepare before launching your first pilot.](https://www.brimit.com/blog/the-ai-search-and-recommendation-rollout-guide-for-dxp-and-e-commerce)

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