- [Home page](https://www.brimit.com/) - [Blog](https://www.brimit.com/blog) # Sitecore Send - Webhooks [Tech Talks](https://www.brimit.com/blog?categories=Tech%20Talks) [DXP](https://www.brimit.com/blog?platforms=DXP) [Igor Zharikov](https://www.brimit.com/blog/author?authors=Igor%20Zharikov) on July 13, 2023 ![Moosend logo](https://www.brimit.com/-/jssmedia/images/blog/sitecore-send-1-abandoned-cart/moosend-sitecore_logo_white-back-2.png?h=465&iar=0&w=882&hash=D18699DD3C6618600D6955F478E45C30) Webhooks are great to connect services. Our custom service can be notified about some **events** which happened on external service. This is de facto a standard way of integration in a cloud-base infrastructure. And **Sitecore Send provides** this mechanism as well. #### Where can I place webhooks in Sitecore Send? Webhooks can be added to the Sitecore Send Automation as an **Action**. ![Webhook action select in automation](https://www.brimit.com/-/media/images/blog/sitecore-send-6-webhook/webhook-in-automation.png) Then the URL is needed to be added: ![add Webhook URL](https://www.brimit.com/-/media/images/blog/sitecore-send-6-webhook/webhook-url.png) As mentioned in the description, the endpoint should accept POST HTTP request with webhook payload. #### How can I implement a custom webhook? In this example a simple 'log' webhook will be implemented via Node.js [express](https://www.npmjs.com/package/express) module. ##### Webhook implementation The endpoint logic is very simple: ``` import express from 'express'; const app = express(); app.use(express.json()); const port = 3002; app.post('/log', (req, res) => { console.log(req.body, JSON.stringify(req.body)); return res.send({success: true}); }); app.listen(port, () => console.log(`server is listening on ${port}.`), ); ``` The key is `app.post('/log', ...)` to handle POST request on `/log` endpoint. Inside the callback we just log to console the body of request. The full code sources can be found [here](https://github.com/izharikov/sitecore-send-webhook). ##### Webhook publication To use the webhook in Sitecore Send we need to publish it. The following publishing options are available: - publish it to some cloud-based platform: Azure, AWS, Google Cloud Platform, etc. - publish local server using e.g. [**Ngrok**](https://ngrok.com/) Let's use **Ngrok** for simplicity: ###### Start the server ``` cd [webhook folder] npm run start ``` ###### Run Ngrok ``` cd [ngrok location] .\ngrok http 3002 ``` Then the URL needs to be copied: ![published url](https://www.brimit.com/-/media/images/blog/sitecore-send-6-webhook/ngrok-public-url.png) So the final URL for the webhook is the following: `https://3dc4-31-11-239-239.ngrok-free.app/log` ##### Configure Webhook in Sitecore Send Then 'Post a webhook' action needs to be added to the automation: ![configure the webhook](https://www.brimit.com/-/media/images/blog/sitecore-send-6-webhook/sitecore-send-action-webhook.png) *Explanation*. The Automation 'Reactivation' is configured to be triggered when the tag 'Reactivation' is added to **existing** member of specified list. Then the email should be sent. So before sending the email the 'Log' webhook is added. ##### Results The results of webhook work can be observed in the terminal: ![webhook results log](https://www.brimit.com/-/media/images/blog/sitecore-send-6-webhook/webhook-results.png) The payload received from Sitecore Send: ``` { "UserId":"f4deea67-ec17-4d30-854f-59cced186e59", "StepId":"5fd8ee40-20f6-11ee-9d8a-9bf853ab0b87", "AutomationId":"d3091761-8e4b-4d1a-8aa5-7c26bb6f5494", "Event":{ "Id":"f288653d-8290-478f-8a94-665bc7a0bc19", "Ab":null, "UserId":"f4deea67-ec17-4d30-854f-59cced186e59", "SessionId":null, "EventName":"PROFILE_CHANGED", "Timestamp":"2023-07-12T21:06:53.7094041Z", "PingContext":null, "LinkContext":null, "BounceContext":null, "DeviceContext":null, "WebsiteContext":null, "ContactContext":{ "Id":"f469d169-c38f-4717-b616-d7ebfd24194c", "Name":"John Oliver", "Mobile":null, "MailingListId":"426efbad-a306-4cf2-9071-1a847285785e", "MailingListMemberId":"f469d169-c38f-4717-b616-d7ebfd24194c", "Tags":null, "CustomFields":{ }, "FieldsDefinition":{ "TestFieldName":{ "Id":"c7f4bfdf-ce98-41f5-87b3-3c5cdcb5e08e", "Name":"TestFieldName", "Type":0, "DateFmt":null, "FallBackValue":"", "IsRequired":false } }, "EmailAddress":"gogoh793581234@lukaat.com", "ContactToken":"gogoh793581234@lukaat.com", "ContactType":0 }, "LocationContext":null, "PurchaseContext":null, "CampaignContext":null, "AddToCartContext":null, "ComplaintContext":null, "ExitIntentContext":null, "ProductViewContext":null, "LeadGenerationContext":null, "ContactChangedContexts":[ { "FieldName":"[membertags]", "NewFieldValue":[ "reactivation" ], "OldFieldValue":[ ] } ], "Properties":{ "OptedInSource":"2", "OptedInFrom":"10.201.0.252", "OptedInOn":"2023-07-12T21:06:52.133Z", "UpdatedOn":"2023-07-12T21:06:55.150Z", "Tags":"[\"reactivation\"]" } } } ``` #### Data scheme Payload JSON schema can be found [here](https://gist.github.com/izharikov/1bccfd8979023204aab9e4d005e1a622). #### Use cases Webhook can be used in the following cases: - You can setup custom **notifications** in Sitecore Send with a webhook. - Data synchronization with some other storage or integration with another service. - Logging & debugging #### Links [Sitecore Send Webhooks Documentation](https://docs.moosend.com/users/moosend/en/create-an-automation-to-post-a-webhook.html) #### Sitecore Send Series - [Abandoned Cart with Sitecore Send](https://www.brimit.com/blog/sitecore-send-1-abandoned-cart) - [Sitecore Send Tracking HTTP API](https://www.brimit.com/blog/sitecore-send-2-http-api) - [Sitecore Send REST API](https://www.brimit.com/blog/sitecore-send-3-rest-api) - [Sitecore Send Integration with Sitecore Forms](https://www.brimit.com/blog/sitecore-send-4-forms-integration) - [Sitecore Send - Dynamic Transactional Emails (with Mustache)](https://www.brimit.com/blog/sitecore-send-5-dynamic-transactional-emails) - [Sitecore Send - Webhooks](https://www.brimit.com/blog/sitecore-send-6-webhooks) ###### Author ![Igor Zharikov - Senior Sitecore Developer, Sitecore MVP](https://www.brimit.com/-/jssmedia/feature/blogs/authors/igor-zharikov-2.jpg?h=700&iar=0&w=700&hash=292A84E8CB3E5CE57CA743385CFB1464) Igor Zharikov Sitecore MVP / Senior Sitecore Developer [Igor Zharikov](https://www.brimit.com/blog/author?authors=Igor%20Zharikov) ###### More By Categories [#Events](https://www.brimit.com/blog?categories=#Events) [#How-to](https://www.brimit.com/blog?categories=#How-to) [#News](https://www.brimit.com/blog?categories=#News) [#Guides](https://www.brimit.com/blog?categories=#Guides) ###### More by Platform [Data and AI](https://www.brimit.com/blog?platforms=Data%20and%20AI) [DXP](https://www.brimit.com/blog?platforms=DXP) [E-commerce](https://www.brimit.com/blog?platforms=E-commerce) [Internet of Things](https://www.brimit.com/blog?platforms=Internet%20of%20Things) [Sales and marketing automation](https://www.brimit.com/blog?platforms=Sales%20and%20marketing%20automation) #### More on Sitecore ![How Vercel Will Help You Save Effort When Deploying Sophisticated Sitecore Projects](https://www.brimit.com/-/jssmedia/project/brimit/blog/2024/vercel_cover-image.png) #Guides #How-to DXP E-commerce ##### How Vercel Will Help You Save Effort When Deploying Sophisticated Sitecore Projects Optimize and accelerate the development and deployment of complex multisite Sitecore projects. Alexei Vershalovich on July 17, 2024 [How Vercel Will Help You Save Effort When Deploying Sophisticated Sitecore Projects](https://www.brimit.com/blog/how-vercel-will-help-you-save-effort-when-deploying-sophisticated-sitecore-projects) ![Training Up Tomorrow's Sitecore MVPs: a Mentoring Success Story](https://www.brimit.com/-/jssmedia/project/brimit/blog/2023/sitecore-mentoring---cover-image.png) #How-to DXP ##### Training Up Tomorrow's Sitecore MVPs: a Mentoring Success Story How to participate in the Sitecore Mentor program and help younger colleagues jump-start a career in Sitecore development. Sergey Baranov on October 2, 2023 [Training Up Tomorrow's Sitecore MVPs: a Mentoring Success Story](https://www.brimit.com/blog/training-up-tomorrows-sitecore-mvps) ![Going Headless. Part 2: When a Headless CMS Is Your Best Bet (if you have Sitecore)](https://www.brimit.com/-/jssmedia/project/brimit/blog/2022/headless/adobestock_456986731.jpg) #How-to DXP E-commerce ##### Going Headless. Part 2: When a Headless CMS Is Your Best Bet (if you have Sitecore) Discover how a headless CMS can benefit organizations that use Sitecore. Daniil Raschupkin, Palina Trokhautsava on September 15, 2022 [Going Headless. Part 2: When a Headless CMS Is Your Best Bet (if you have Sitecore)](https://www.brimit.com/blog/going-headless-part-2-when-a-headless-cms-is-your-best-bet-if-you-have-sitecore)